Privacy Policy
SapoLabo Co., Ltd. (hereinafter referred to as “the Company”) establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in the services provided on this website (hereinafter referred to as “the Services”).
Article 1 (Personal Information)
“Personal Information” refers to “personal information” as defined under the Act on the Protection of Personal Information of Japan, and means information relating to a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained therein, as well as data related to appearance, fingerprints, voiceprints, health insurance policy numbers, and other information that can identify a specific individual by itself (personally identifiable information).
Article 2 (Methods of Collecting Personal Information)
The Company may ask users for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, or driver’s license number when registering for use.
The Company may also collect transaction records and payment-related information containing users’ personal information from partners (including information providers, advertisers, and advertising distributors; hereinafter referred to as “Partners”) with whom users conduct transactions.
Article 3 (Purpose of Collection and Use of Personal Information)
The Company collects and uses personal information for the following purposes:
- To provide and operate the Services
- To respond to user inquiries (including identity verification)
- To send emails regarding new features, updates, campaigns, and other services provided by the Company
- To contact users as necessary for maintenance or important notices
- To identify users who violate the Terms of Service or attempt to use the Services for fraudulent or improper purposes and to refuse their use
- To allow users to view, modify, or delete their registered information and review usage status
- To bill users for fees related to paid services
- For purposes incidental to the above purposes
Article 4 (Change of Purpose of Use)
The Company may change the purpose of use of personal information only when the changed purpose is reasonably related to the original purpose.
In the event of such change, the Company shall notify users or publicly announce the changed purpose by a method prescribed by the Company or on this website.
Article 5 (Provision of Personal Information to Third Parties)
The Company will not provide personal information to third parties without obtaining the user’s prior consent, except in the following cases or as permitted by applicable laws and regulations:
- When necessary to protect the life, body, or property of a person and it is difficult to obtain the individual’s consent
- When particularly necessary to improve public health or promote the sound development of children and it is difficult to obtain consent
- When cooperation is required with a national or local government body or a party entrusted by such body to execute duties prescribed by law, and obtaining consent may hinder such execution
- When the following matters have been notified or disclosed in advance and the Company has submitted a report to the Personal Information Protection Commission:
- The purpose of use includes provision to third parties
- Items of data to be provided
- Means or methods of provision to third parties
- Suspension of provision to third parties upon request by the individual
- Method for accepting such requests
Notwithstanding the above, the following cases shall not constitute provision to third parties:
- When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use
- When personal information is provided due to business succession resulting from a merger or other reasons
- When personal information is jointly used with specific parties, provided that the fact of joint use, items of personal information jointly used, scope of joint users, purpose of use, and the name of the party responsible for management of the personal information are notified to the individual or made easily accessible
Article 6 (Disclosure of Personal Information)
When requested by the individual to disclose personal information, the Company shall disclose such information without delay. However, all or part of the information may not be disclosed if disclosure falls under any of the following cases. In such cases, the Company shall notify the individual without delay.
- When disclosure may harm the life, body, property, or other rights or interests of the individual or a third party
- When disclosure may significantly interfere with the proper execution of the Company’s business
- When disclosure would violate laws or regulations
A handling fee of JPY 1,000 will be charged per request for disclosure.
Information other than personal information, such as history or characteristic information, shall not be disclosed in principle.
Article 7 (Correction and Deletion of Personal Information)
If a user’s personal information held by the Company is inaccurate, the user may request correction, addition, or deletion (hereinafter referred to as “Correction, etc.”) in accordance with procedures prescribed by the Company.
If the Company determines that it is necessary to respond to such request, it shall promptly perform the Correction, etc.
The Company shall notify the user without delay of whether or not such Correction, etc. has been made.
Article 8 (Suspension of Use of Personal Information)
If the individual requests suspension or deletion of personal information (hereinafter referred to as “Suspension of Use, etc.”) on the grounds that it is being handled beyond the scope of the stated purpose or obtained by improper means, the Company shall conduct a necessary investigation without delay.
Based on the results of the investigation, if the Company determines that the request should be honored, it shall promptly implement the Suspension of Use, etc.
The Company shall notify the user without delay of whether or not such measures have been taken.
If Suspension of Use, etc. requires excessive costs or is otherwise difficult to implement, and alternative measures necessary to protect the user’s rights and interests can be taken, such alternative measures shall be implemented.
Article 9 (Changes to the Privacy Policy)
The contents of this Policy may be changed without prior notice to users, except as otherwise provided by laws or regulations or this Policy.
Unless otherwise specified by the Company, the revised Privacy Policy shall take effect upon being posted on this website.
Article 10 (Contact Information)
For inquiries regarding this Policy, please contact the following:
Address
Ginza Otake Residence 2F,
1-22-11 Ginza, Chuo-ku,
Tokyo 104-0061, Japan
Company Name
SapoLabo Co., Ltd.
Email Address
info@sapolabo.com