“I built a company website, but I don’t have time to update it.”
“I’m struggling with a severe shortage of manpower.”
If these challenges sound familiar, an Online Assistant might be the perfect solution for your business. In this article, we will explain exactly what an online assistant is and why they are becoming a vital resource for modern entrepreneurs.
What is an Online Assistant (Virtual Assistant)?
An online assistant (also known as a virtual assistant or online secretary) is a service that supports business operations remotely via the internet. They handle everything from basic administrative tasks to website management, updates, and social media operations.
Key Benefits of Using an Online Assistant:
- Focus on Core Business: Offload time-consuming tasks to stay focused on growth.
- Access to Specialized Skills: Get expert help for tasks requiring technical knowledge.
- Speedy Onboarding: Start delegating almost immediately without lengthy hiring processes.
- No Training Required: Assistants are pre-trained professionals ready to work.
- Reduced Labor Costs: Pay only for the hours you actually need.
- Zero Turnover Risk: No need to worry about sudden resignations affecting your workflow.
What You Can Delegate to Sapo-Lab
At Sapo-Lab, we support businesses from fundraising to launch. Our online assistant service focuses on three pillars: Web Maintenance, Back-Office Support, and General Business Assistance.
Example Tasks:
- Website updates (via CMS/management screens)
- EC site management and updates
- Social media posting and scheduling
- Image, photo, and video editing
- Document preparation and article writing
- Newsletter drafting
- Accounting and general administration
Our team is particularly strong in marketing-focused creatives for social media and video. You can consolidate all your design, SNS, and web support needs into a single point of contact.
Comparing Online Assistants vs. Hiring vs. Freelancers
| Feature | Online Assistant | Hiring (Full-time/Part-time) | Individual Freelancer |
| Setup Speed | Excellent | Slow | Moderate |
| Quality | High | High | High |
| Recruitment Cost | Low / None | High | Moderate |
| Skill Range | Wide (Team-based) | Limited to one person | Limited to one person |
| Long-term Stability | High | Risk of resignation | Risk of contract end |
Unlike hiring a single employee or freelancer, an online assistant works as a team. This means you have access to a wide range of skills without the risk of a “single point of failure” if one person leaves.
Is it Expensive or Affordable?
While the hourly rate might look higher than a part-time wage at first glance, online assistants are often more cost-effective when your needs are diverse.
Sapo-Lab Pricing (Tax Included):
- 6 Hours: ¥38,000 (¥6,333/hr)
- 10 Hours: ¥58,000 (¥5,800/hr)
- 20 Hours: ¥98,000 (¥4,900/hr)
- 30 Hours: ¥128,000 (¥4,266/hr)
Because you only pay for productive hours, you save on insurance, office space, and idle time. Furthermore, hiring multiple specialist freelancers can be expensive; with a team-based online assistant, you get all those experts under one fixed plan.
Conclusion: The Smart Choice for Multi-Tasking Businesses
The biggest advantage of an online assistant is the ability to handle a variety of tasks through a professional team. If you find yourself needing help with several different areas—from admin to design—don’t burden yourself by trying to find multiple individual hires.
Interested in reclaiming your time? If you are struggling with a lack of resources, please contact us via our Official LINE or our Inquiry Form for a consultation!